Frequently Asked Questions

We off monthly memberships at £40 per month, with no long-term contracts. 

Day passes are available online or at reception for £10 (Staffed Hours) or £25 for one week 24/7

If you want to change your phone number or other details head to reception during manned hours.

Go here to freeze your membership

To unfreeze just access the gym using your usual method which will tell our system that you want to restart the membership, payment will restart automatically.

Please contact us if have any issue with your membership

We have no contract at EmpoweredFIT so you can cancel any time. Please be aware that if we are operating a one in one out policy and/or a waiting list that you might have a prolonged wait if you want to rejoin and if you are on an old rate, you will have to rejoin on a the new rate.

Yes, you can restart your membership at any time; you are always welcome back. Please head to Reception or message or email us for details on how to restart your membership online.

You can freeze your membership up to 12 months.

Please note if your monthly DD has already been called for, we are unable to prevent this payment from being taken. Please allow at least 2 weeks prior to your payment due date to freeze your membership.

You can unfreeze at any time by scanning your fob or thumb print on any door, it will automatically unfreeze your account. if this doesn't work please contact us

Your friend will need to book an appointment if they want to come and have a tour inside the gym. 

We also have virtual tours of the gym that can be viewed on our website and social media platforms

Gift Vouchers can be purchased, but advanced notice will need to be given of this purchase.

Please speak to a member of staff, or message us on social media or email us,  we can arrange this for you with the management team.

Please visit reception to change this or email us at [email protected]

We cannot change Payment Dates once these have been set up so please be careful when you select the start date of your membership and ensure funds are available each month.

If your DD has been rejected this is a query for your bank. What we can advise is we will always attempt a to take the payment again around 3-7 days after initial rejection. Access to the gym may be restricted until payment is received.

I have another query – who do I need to contact?
For any other queries not answered in our FAQ section you can contact us

We have two site's

1. Unit 2, Arrowe Brook Lane
   Wirral CH49 1AB
2. 23 Carruthers Street, Liverpool, L3 6BY 

Every item is hand picked to ensure we have the best possible gym. See social media posts and website for virtual gym tour to see our facilities and equipment

Yes, all sites have car parking and easy access.

Yes, we have male and female changing rooms on Level 1 of the gym.

We also have numerous unisex toilets situated around the gym on the Ground floor.

No

You cannot book a sun shower. To use the sun shower just head up stairs at the end of the corridor with some 1 pound coins.

We have a full shop in side the gym.

Gym Rules are short and simple:

• Swipe in for every visit
• Leave your ego at the door
• Show respect to all of our staff
• Restack your weights after use
• Clean your equipment after use
• Do not “reserve” machines by putting a top / water bottle on them
• If you see something unsafe (like a water spillage) please report to a member of staff
• Take all your items home with you – otherwise these will end up in lost property
• Do not think you are stronger than what you are … only lift weights given your capabilities
• If you are unsure how to use a machine or if your form is correct, please speak to a member of staff
• Turn up for classes on time
• No stealing
• No stupid stuff (do not barbell squat on a Bosu ball!)

Yes. We have 24/7 CCTV provided by Oculus Security.

Yes, we have lockers, but we do not provide locks. You are able to bring in your own locks.

Yes. These are provided in both the male and female changing rooms

Yes. There is a car charger on site with a QR code on the front of it. Please scan that to down load the app for payment. Its charged at about the same price we pay for electricity. There is an idle charge for being plugged in without charging so make sure you move it once it completes to let someone else in the space.